Configuring the hotfix directory
If you have a large number of customers, you can place each hotfix in a separate directory and assign the hotfix to the customer’s DS-Clients as required.
Each hotfix folder must have a unique name and be created as a subfolder in the AutoUpgrade folder on the DS-System. You can copy the hotfix file to the corresponding hotfix folder. If more than one hotfix is placed in the same folder, only the latest hotfix will be applied.
IMPORTANT: DS-Clients must be upgraded the to the same version as the DS-System to connect to the DS-System. Before applying any hotfix to the DS-System, read the hotfix release notes.
Before you begin:
A hotfix sub-folder must exist in the AutoUpgrade folder of the DS-System. This is the Upgrade Path parameter listed in the dssys.cfg file. If this key does not exist, you must add it and restart the DS-System.
• The hotfix folder must have a unique, easily identifiable name (such as “hot_fix_13_0_0_2” or “customer_abc_hotfixes”).
• Place the corresponding hotfix files in this folder. If more than one hotfix version is placed in the same folder (such as “13.0.0.3” and “13.0.0.7”), only the latest version (13.0.0.7) will be applied.
To configure a hotfix directory:
1. On the Customers tab, select the DS-System or customer account for which you want to configure the hotfix directory.
2. On the Customer menu, select Hotfix Directory.
3. In the Hotfix Directory dialog box, do one of the following:
• To display a list of customer accounts, select Show customers.
• To display a list of DS-Client accounts, select Show DS-Clients.
• To display all customer and DS-Client accounts, select Show All.
4. To filter the results, under Select by, do one of the following:
• To filter by a customer account number, click Account #, type the account number or click [...] to select the customer account, and then click Find.
• To filter by account number, click Account #, type the account number, or click [...] to select the account number, and then click Find.
• To filter by DS-Client account number, click DS-Client, type the DS-Client number, or click [..] to select the DS-Client account, and then click Find.
5. Beside the Hotfix Directory box, click [...]. Select the hotfix directory you want to use, and then click Select.
NOTE: If a hotfix directory is set at the customer account level, all the DS-Clients associated with the customer account will use that hotfix directory unless an individual DS-Client is assigned to another hotfix directory. Once a DS-Client is configured with a hotfix directory, it will download the latest hotfix from that directory.
6. Select the customers or DS-Clients to which you want to apply the hotfix, and click Apply. The Hotfix Directory column will update automatically.
7. Click Close.
NOTE: You can use the DS-Client Version Report to track the version status of the DS-Clients.