Working with customer accounts
You must create a customer account for each customer who will back up data to the DS-System using the DS-Client.
When creating customer accounts, consider the following:
• The first DS-Client that registers an account encryption key for a customer account sets the key and it cannot be changed.
• Since encryption keys are entered by the person installing the DS-Client, the best practice is to make a new DS-Client immediately after the customer account is created.
• Ensure all users who install a DS-Client belonging to the same customer account use the same account encryption key. If any other key or key type is selected, the DS-Client will fail to connect to the DS-System.
NOTE: If you are using DS-Billing as part of your implementation, you should use the DS-Billing application to create and maintain customer accounts since you have access to billing-specific dialog boxes and settings that are not available in the DS-Operator. For more information, see the DS-Billing User Guide.