Activating or deactivating a customer account delete lock
The delete lock feature allows you to override data deletion processes for all DS-Clients at the customer account level or at the individual DS-Client level. When a delete lock is applied, any request to delete data from the online storage for a locked DS-Client is denied. A Delete Lock icon identifies customer accounts that have been locked.
• If a BLM Archiver is available, any data that would be deleted is moved to BLM.
• If a BLM Archiver is not available, any on-demand delete request will fail and an error will be reported. Recycled generations deletion will not occur. For example, if a backup item is configured for 30 generations, and there are 30 generations online, with the delete lock, the next backup will not recycle (overwrite) the oldest generation. Instead, 31 generations will be kept online. This will continue as long as the delete lock is enabled on the DS-Client.
To configure a delete lock for a customer account:
1. On the Customers tab, right-click the customer account containing the DS-Clients you want to lock or unlock, and select Activate Delete Lock or Deactivate Delete Lock.
2. In the Activate / Deactivate Delete Lock dialog box, in the Comment box, type some descriptive information. This comment will be appended for historical purposes in the DS-System database.
3. Click Lock or Unlock to activate or deactivate the delete lock.