Renaming a customer or DS-Client account
Since each customer and DS-Client must have a unique account number, you might need to rename an account if you are using FullFeatured DS-Systems for multidirectional replication. Otherwise, you will get an error if you try to share a customer or DS-Client with the same account number to a DS-System replication group.
IMPORTANT: If you change the customer or DS-Client account number, the corresponding DS-Client cannot connect to the DS-System until its configuration settings are updated with the new account number.
To rename a customer account:
1. Under Customers, right-click the customer account you want to rename, and then click Rename Customer.
2. In the New Account # box, type a new customer account number, and then click OK.
NOTE: All DS-Clients associated with the customer account will receive an error message indicating they must change the DS-Client configuration to the new account.
To rename a DS-Client account:
1. Under Customers, right-click the DS-Client account you want to rename, and then click Rename DS-Client.
2. When the system prompts you to confirm, click Yes.
NOTE: The DS-Client will receive an error message indicating the customer must change their DS-Client configuration to the new account.
The DS-Client is automatically renumbered, which may take some time because the path on the storage location(s) must be changed.