Activating a customer or DS-Client account delete lock

You can override data deletion processes at the customer or DS-Client account level. Once a delete lock is applied, any request to delete data from a locked customer or DS-Client account will be denied. A Delete Lock icon denotes customer or DS-Client accounts that have been locked.

• If a BLM Archiver is not available, any on-demand delete request (including delete from a retention process) will fail and an error will be reported. Recycled generations deletion will not occur. For example, if a backup item is configured for 30 generations, and there are 30 generations online, with the delete lock, the next backup will not recycle (overwrite) the oldest generation. Instead, 31 generations will be kept online (overriding the DS-Client’s backup setting). This will continue as long as the delete lock is enabled on the DS-client.

1. On the Customers tab, right-click the customer or DS-Client account you want to lock, and then click Activate Delete Lock or Deactivate Delete Lock.

2. In the Comment box, type some descriptive information. This comment will be appended for historical purposes in the DS-System database.